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The Importance of Procedural Training for Urgent Care Center Staff

Having a well-staffed urgent care department is paramount to the success of any hospital or medical facility. Having a well-trained urgent care staff is even more important. Emphasizing procedural training for all urgent care doctors and clinicians prepares you and your team for any situation and instills a sense of trust in your facility among patients.

To emphasize the importance of procedural training for urgent care staff, we should first look at the growth of urgent care centers around the United States. According to an article published last July on Health System Change’s website, UCCs have expanded rapidly throughout the U.S. to over 9,000 facilities in the past 20 years and that number continues to grow every year. Increasing wait times at primary care facilities and overcrowded emergency rooms insisted the supply meet the demand for thorough, more accessible health care and consultation.

The educational community has taken notice of the demand for urgent care facilities. An article from the American Academy of Urgent Care Medicine cites a rise in doctors from more traditional medical practices seeking urgent care certification and other forms of continued medical education. Medical students are also paying more attention to the field as a specialization choice.

What can you do if you run a UCC or work at one and start seeing a drop-off in your patient base? Urgent care CMEs and procedural training will not only aid in certification but can expand your knowledge to handle previously untouched fields such as suturing, splinting and x-ray interpretation, among other fields of study.

Urgent care centers are working. As Baby Boomers begin to retire and more people sign on for privately held healthcare following legislative changes, the need for accessible treatment has never been greater. Furthermore, the qualifications of urgent care centers have become more pronounced and requested. According to Kaiser Health News, a RAND Corporation study from 2010 found 20% of emergency room visits could have been handled by UCCs or clinics, potentially saving upwards of $4.4 billion in health costs per year.

Help position yourself and the rest of your team at your UCC to address the growing need for thorough healthcare and ease the strain on other medical facilities by investing in procedural training today.